Info and regulations
How do check-in and check-out work?
Check-in is scheduled from 3:30 PM to 7:30 PM and takes place directly at the apartment. One of our representatives will meet guests to hand over the keys and provide all useful information for the stay. Check-out must take place by 10:30 AM on the day of departure. Any requests for early check-in or late check-out are subject to availability and must be agreed upon in advance; an additional fee may apply.
Cleaning and Waste Sorting
Guests must keep the home tidy during their stay.
The final cleaning does not include the stovetop, dishes, or refrigerator.
Waste must be disposed of and separated according to municipal guidelines; otherwise, a €150 penalty will be applied.
Respect and Quiet
To ensure a peaceful stay for all guests in the complex, please respect the quiet hours from 12:00 AM to 8:00 AM. We ask you to maintain respectful behavior in both common and private spaces, avoiding excessive noise, loud music, or unauthorized parties. This rule helps guarantee tranquility for both those staying in the apartments and local residents.
Payments and Deposit
We accept all major payment methods: card, bank transfer, and cash.
Upon arrival, a €200 security deposit is required to cover any potential damage.
The amount will be refunded at check-out, provided no damage is found. In the municipality of San Teodoro, where our apartments are located, a tourist tax must be paid according to local regulations.
Smoking
Smoking is prohibited inside the house. Smoking is only allowed in outdoor areas, such as the garden or veranda, while always respecting other guests and neighbors. Failure to comply with this rule will result in a €200 penalty to cover professional deep cleaning.
Can I bring my pet?
Pets must be mentioned at the time of booking and their presence is subject to the property's discretion.
In some cases, a small additional fee may be required to allow them to stay at the property during your visit.